Coronavirus Response

Coronavirus Response

This page’s purpose is to update the outside public and vendors on the protocols and procedures mandated by our city and state. If you are a family or friend of a resident and would like additional information about current activities, internal communications, or have other general questions, please utilize LifeLoop or call the Front Desk at your loved one's location for more information.


For updated information on Lincoln and Lancaster county, please click HERE.

VISITOR UPDATE as of 4/6/2020 - 11AM


Exceptions: Hospice care or home health. 

Thank you for your patience and understanding during this time. 


Legacy Retirement Communities COVID -19 Status Report ​

As of April 13th, 2020

To all residents,

Governor Ricketts has asked all Nebraskans to step up compliance for the next three weeks.  “Stay Home – Stay Healthy – Stay Connected” is the theme through the end of April, which is the expected peak of Covid-19 cases in Nebraska. 

Legacy Retirement Communities asks for your support in keeping all members of our community safe by:

  • Wearing masks when you are out of your apartment.
  • Maintaining social distance of six feet or more.
  • Washing your hands, washing your hands, washing your hands.
  • Not leaving to visit family or friends.  Phone calls are fine.
  • Not having family or friends visit you here unless it is for a necessary medical issue. 
  • Avoiding all non-essential trips into the community: Necessary medical appointments are fine.  Call your doctor’s office to make sure the appointment is necessary.
  • Not going shopping.  Have family members or friends pick up items you need and drop them off.  If you do not have someone who can shop for you, contact the front desk and we can assist.

If we all do our part, we can keep everyone in our community safe.  Thank you for your cooperation and patience during this pandemic.  Staff are doing everything possible to keep everyone safe, but we need your help.

Current Status by Service:

Dining – Assisted Living residents have meals served in their apartments.  Staff will assist you in making menu selections.

Independent Living residents:

Breakfast is served 7:30-9:00 a.m. in the hallway on each floor.
Dinner is served 4:30-6:00 p.m.
Residents who wish to have their meals delivered can call the front desk.
The beverage cart will come to your apartment starting at 9:00 a.m. seven days a week.*
The afternoon snack cart will come to your apartment Monday through Friday starting at 1:30 p.m.*

*Time may vary depending on location.

Mail – Depending on location, mail is either delivered to your mailbox or your apartment Monday through Saturday in the afternoon.  Assisted Living residents will have mail hand delivered to you.

Package Deliveries – Staff will accept deliveries of packages for you at the front desk and call you to pick them up.  We will deliver heavy or bulky packages to your apartment.  All package deliveries must be made to the front desk.  Do not have packages delivered to any other door. 

Masks – Cloth masks are being made available to all residents.  We are asking that you wear your mask when you are out of your apartment and any time you are outside of the building for medical appointments, etc.  If you have not yet received a mask and would like one, please contact the front desk and we will get one to you as we receive them.  Staff members are wearing masks while on duty. 

Activities – Calendars are delivered on a weekly basis.  Movies/special programming are shown every day at 1:30 0n Channel 902.  Bingo takes place throughout the week with assigned days and times.  Staff will file nails on request. 

Wellness – Wellness checks are available on request with the beverage cart each morning.  Exercise videos are shown Monday through Saturday at 9:30 a.m.

Ten-person limit – Please remember that we cannot have more than ten people in a room at any one time.  This is by order of Governor Ricketts and applies to all common areas of our buildings.

Screening of visitors – All persons entering the building must pass a series of screening questions and have their temperature taken before entry.  This includes all employees, necessary medical providers, hospice agencies and families of residents on hospice, and other necessary contractors.  We are postponing all non-essential maintenance work, remodeling, etc. until the pandemic situation improves. 

Closed Services/Areas – The following areas remain closed until further notice:  Beauty Shop, Ice Cream Parlor, Legacy Shoppe, Dining Rooms, Puzzle Room, Wellness Center.  Legacy Plus is available to assist with showers and washing residents’ hair.  More information about Legacy Plus services is available at the Nurses’ Station.  Cornhusker Bank is open one day a week. Please check with the front desk on the specific day for your location. 

Shopping for residents – Even though the Legacy Shoppe is closed, items are still available from the Shoppe for residents.  We also can order items not stocked in the Shoppe for residents upon request.  Contact the front desk or Activities staff for more information.

Resident Restricted to Apartments? - No, unless the resident has symptoms of a cold, flu, or any communicable disease.  Residents are free to move about the building, but need to avoid being in a group of 10 or more.  Residents may visit other apartments if they wish.

May residents leave the building?  The federal Centers for Disease Control (CDC) and Legacy Retirement Communities are both strongly recommending that persons over age 60 and those with underlying chronic health issues not be out in the public, as these groups are at higher risk for developing Coronavirus.  If you have a non-essential medical/dental/optometric appointment (a regular checkup, for example), call your medical provider first and ask if you should attend the appointment.  Any travel outside the building puts you and other residents at an increased risk.  Please, for your own safety and the safety of other residents and staff, do not leave the building’s main grounds unless it is absolutely necessary.

Residents may go outside for walks.  Please remember to wear your mask and practice social distancing, remaining at least six feet apart. 

We want to say thank you to everyone who has practiced social distancing, observed the restrictions we’ve had to put in place, washed their hands, and been supportive of each other during this pandemic.  You have all been supportive of everything we’ve had to do in the past month.  The next three weeks are going to be critical as the number of cases in Nebraska is expected to peak between now and May 1.  Now is not the time to let up on our vigilance – now is the time to do everything possible to protect ourselves and each other. 

Thank you for your many kind comments and compliments toward the staff.  They have been doing a remarkable job under very trying circumstances.  And a special thank you to the residents who have reached out to assist fellow residents.  This has been a challenging time for us all. With your help and cooperation in the next three weeks, we can weather what is expected to the worst part of the pandemic so far.


Letter from Greg Joyce, CEO, Legacy Retirement Communities

March 17, 2020

Dear residents and families,

During this challenging and concerning time, I want to reach out to you to assure you that we are working around the clock to keep our residents, our staff and their families safe and healthy.  Legacy Retirement Communities are family and we take very seriously the health and well-being of all of the wonderful people who live and work in our communities.

This is an evolving situation and I want to assure you that we are keeping a close eye on all things.  Our teams are in constant communication regarding updates, protocols and next steps.  Please know that those in our communities have a dedicated and passionate group of people working hard to look out for their health and well-being.   

We want our communities to be the safest places possible during an outbreak like this.  Please know that we are keeping up with all the latest information released from the Center for Disease Control as well as protocols and recommendations from national and local government.  We are doing everything in our ability to keep people safe and healthy while still striving to make each day as engaging and fulfilling as possible for those in our community. 

With sincere gratitude,

Greg C. Joyce


Previous Announcements

April 6th Posting - FAQ's for residents - Click HERE to view.

March 23rd Posting - FAQ's for residents - Click HERE to view.

March 19th Posting - FAQ's for residents - Click HERE to view.

March 18th Posting - FAQ's for residents - Click HERE to view. 

March 16th Posting - Current dining protocol and operations - Click HERE to view. 

March 12th Posting - Health Alert posted at all communities. Click HERE to view.

March 9th Posting - Health Alert posted at all communities. Click HERE to view.